| rev:text
| - Two other friends and I attended Touro on a Friday evening, we were initially ignored by 5 young ladies that invested their entire focus at the reception area on one small group of customers. It would appear that their customer service was limited to a single group of customers, poor value for their hourly wage times five.
We were seated shortly there after, the decor of the restaurant was quite impressive, service initially started out as quite promising but quickly declined
My theory on this Brazilian styled restaurant is as follows. I believe they have this down to a science. Your first offering is quick and efficient with poorer cuts of meat served first. For reasons unknown and with your disk displaying more, service is non existent, and it only gets worse. I think they realize that it takes approximately four minutes for your body to realize it's full, so the longer you wait to be served the less you will consume. We had flagged down the waiter asking why service was so poor and additionally the manager, they in turn will enquire as to which meat you would like, I thought the entire concept was to readily be served 15 different varieties, not specifically one or two upon frustration and request, verbally, defeats the purpose. The over all quality of flavour and tenderness was poor. In conclusion for forty four dollars per person, I could get better quality service and food for the equivalent at most moderately priced steak houses. So never again, we tipped handsomely, regardless and were convinced that the future for this place will be limited to bankruptcy, once it's novelty wears off.
|