I chose the busiest day of the year to get my tattoo (10/13/2017) but I will say this, it was handled with professionalism and courtesy. The receptionist was also a piercer, but was helping out to get things done and run smoothly. A total success! This tattoo shop is inconspicuously hidden amongst medical and attorneys offices. Super clean and you have a really good vibe with the staff! If I could give it 10 stars I would! This is my place of choice now!