I recently had my wedding/reception in Las Vegas and my reception coordinator suggested that I order my cake from the Gourmet Cake Factory. She told me upfront that the website photos weren't the best, but the cakes look and taste great.
When I first called in I spoke to a woman that wasn't pleasant at ALL. She was rushing me and didn't give me full answers to my questions. It really turned me off and I wasn't sure if I even wanted to deal with them. I called back a couple months later and spoke to a gentleman named Dominique. He was great! He answered all of my questions and explained everything. Since everything was done over the phone I felt MUCH better working with him.
The cake came out GREAT! it was delivered right on time and it was delicious. It was a 3-tier cake with each tier being a different flavor (Swirl Cake w/Mocha Bavarian Mousse; Choc. cake w/Raspberry and Chocolate w/White Chocolate Mousse). EVERYONE loved the Chocolate Raspberry! Overall the cake was excellent and I was satisfied. I would definitely recommend the Gourmet Cake Factory if you need a wedding cake in Vegas:)