Visited this salon on a Sunday afternoon with two of my friends for a mani day. The check in process was a bit chaotic. No staff member could give us an estimated wait time. They just asked for our phone number and said they would call us. Luckily, we had some other things to do at the mall so it wasn't that big of a deal. Once they were ready for us one of my friends went to get a pedicure and myself and my other friend were instructed to sit for our manicures. My two other friends were started and I had to sit and watch because a staff member was not available for me. It was kind of annoying not getting our nails done together like we intended. Then when my nails got started my friends had to wait for me. The express manicure itself was good and I was happy with it. I just wish my overall experience was better. Not sure I would go there again.