Northwest Limo was super helpful over the phone in booking my limo for an evening. After shopping around a little I found that Northwest Limo had the best prices that I could find and they don't have extra charges tacked on for fuel and gratuity (make sure you tip your driver obviously).
We reserved a limo for 10 people to celebrate our friends 10 year anniversary. Northwest Limo advertised on their website that they had new 2014 Lincolns available. The rep on the phone told me they had one available for our date, so I was pretty excited. My one complaint is that when the limo arrived it was not the 2014 Lincoln that was pictured, but an older model that had some small tears in the seats and other signs of wear. Checking back at my confirmation email, it did not clarify in writing which limo I would receive so that's my fault for not following up I guess. Once we had all 10 people in the car you wouldn't notice the rips anyway.
Our driver, Mike, was super nice and accomadating and arrived perfectly on time. As a surprise to our friends that we were celebrating with, we drove around town and picked up our other friends one couple at a time so that the anniversary couple didn't realize we had planned a group night out. Mike was great at playing along. There was even a chilled bottle of champagne and cans of soda waiting for us in the limo.
All in all, we had an amazing night at a great value. I would likely use Northwest Limo again, but would be sure I had confirmation if I requested a specific limo again.