It's McDonald's. What do you really expect. I work nearby so it's convenient when I run out of leftovers to bring for lunch. They never messed up my order and it seems well organized. The only time I really had a bit of a wait in the drive-thru was when the person in front of me paid entirely with change. And that's not McDonald's fault. I only gave 4 stars because let's face it, it's gross fast food. It'll get you by in a jam, but eating here on the regular is not something I can recommend.