I am trying to like Black Angus because I love steak and their sweet potato fries are delicious - when dining in... but every single to go order I've placed in the past year and a half has been a failure. I would give them 0 stars if I could.
1. Their steak is either overcooked (one time it was burnt!!!) or way undercooked. Last week I ordered a medium and a medium rare and they both came rare!!!
2. Their fillet mignion is nothing but cartilage and fat... I guess that's what I get for ordering their $15 fillet mignion special... I can't believe they even have the gutts to call it steak!!!
3. If you order sweet potato fries as part of your to go order, more often than not you will get their left overs - burnt, bits and pieces of sweet potatoes. Unacceptable!
4. Their lobster is like rubber.
5. Several times they did not add bread to my order because they ran out... how about trying to make it up to me? Isn't complimentary bread included in the overall cost of the food?!
6. Stay away from their side caesar salad! It's whilted.
I would never place a to go order with Black Angus - they take advantage of the fact that you can't check what they pack up for you and then charge you up for premium steak dinner! Save your money and go to The Keg or Firebird's. They are a little pricier but the food is top notch. Given that my to go experience with Black Angus has been so disappointing, I will definitely not dine in there again either. Their dining experience has not been much better in terms of food quality, and the last time we went there we were left standing for 10 minutes before anyone even ackowledged us.