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| - I had made reservations for my boyfriend's birthday. They tried to transfer me to a special events coordinator whom I did not want to speak to and didn't seem to understand that I didn't want some package deal, I wanted two lanes and everyone was paying for their own games and food/alcohol. It took more explaining than I felt necessary but I was able to make the reservations for two lanes, no extras. I was quoted a price of $17.99/person for unlimited bowling, shoes included, from a certain time until they closed. We weren't getting there until 9 so that was perfect and we could bowl 3 or four games each over the course of 3 hours or so. So we get there and are told that deal doesn't exist and hasn't for quite some time. The current price was $12.99 (cheaper, yay!) for unlimited bowling for only 2 hours. We were all disappointed, but it wasn't too big of a deal. So we start to bowl and our server comes over. We order and two members of our party asked the server if we could have separate bills and were told yes. Through out the course of the next two hours we all ordered combinations of individual beer bottles, pitchers of beer, buckets of beer and cocktails. Our service was fast, but definitely not friendly or helpful. He would come and drop drinks off and run off, not asking if anyone else needed anything. Three different times they were out of something that was ordered, not the servers fault, but it is annoying.
The end of our two hours comes and we get brought the bill. Not as much as I expected, but everything was on one bill. What an unpleasant experience that was! Our server brought over the assistant manager to assist in sorting things out.They were both visibly annoyed with us to the point of being rude. Don't blame us, we asked for separate bills. Twice! And we were told you could accomodate us. We wound up moving to the bar to continue drinking while we sorted out the bill. When one of my friends went to order, the bartender rudely told us she would not serve us because we weren't paying our bill. By that point half the bill had been paid, we were sorting out the rest and no one (at that point) was arguing about paying anything. Plus my friend that she was declining was trying to pay cash. Upon sorting out the check, we discovered we were charged for three drinks we had been told they were out of. After it was all sorted and paid, the server and manager left and the bartender continued to be rude. We were not drunk or belligerent or doing anything to harrass her. We were drinking, joking, laughing and taking pictures. There was no reason for any of them to have acted as they did. We were a large party (12 people), we had made reservations ahead of time so they knew how many people were coming, we asked for separate bills up front, it wasn't a surprise, we didn't try to skip out on the bill, we didn't leave a mess and we weren't disrespectful.
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