My boyfriend and I took our new puppy here for her first groom last week. Exciting time for us all! But once we got over how different she looked after getting shaved, we started to notice what a horrible job they'd done. Stray hairs everywhere, very uneven trim. After removing her bows it looks like her hair was cut while in the bows. She looks like she has a little bit of a mullet now:(Her nails were trimmed very badly. And she was still matted. Then they wanted to complain that she doesn't like being groomed.! NEVER AGAIN!! We paid $60 for this.!