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| - This place gets great reviews so my wife suggested we go here for lunch.
We arrived by walking and it was already pretty busy around 11:45 on a Friday.
A host seated us at one of those booth/table combo seats in the front window area. We were handed menus and then asked if we had joined them for lunch before. When we answered "no", it was then that we found out that they do some kind of half-ass table service for lunch.
The customer is expected to read the menu, and remember the number of the sandwich. Then go up and stand in line by the bar cashier to order. Oh and if you want a beer from their extensive list, then you also need to remember that, but that list is not on the menu they handed you at the table. I saw a sign hanging with the list, but then a passing waitress noticed me reading it and handed me a beer menu saying that they weren't all listed on the sign. There are numbers next to the beers, but don't bother remembering those, because the cashier was confused by them, explaining that they change all the time.
So we eventually ordered and paid. (How do you determine a tip on a credit card when you haven't actually been served yet?)
My beer was handed to me at the bar. For some reason, my wife's chosen beer was not immediately available and we were told it would be delivered to the table. I wish mine had been as well.
The beers were served in ICE cold glasses. This is NOT a good thing. I had to wait forever for my beer to warm to drinking temperature.
So back at our table with a little number on a stick, we waited for our food. It came out promptly and we dug in. My turkey sandwich with onion strings was delicious. My wife also enjoyed her grilled cheese with Swiss and cheddar and peppers.
Because it was a "work" day at lunch time, we appeared to be the only ones drinking beer at any of the tables that I could see. Maybe the bizarre service style better accommodates the in and out lunch crowd.
After we finished our sandwiches, we sat and enjoyed our beer, but we felt no desire to extend our stay by going through the trouble of getting another beer.
Overall I wanted to like Old Fashioned. The food was very good and the beer selection was an impressive list of Wisconsin breweries, some of which I had never heard of before. Unfortunately, the service was so disappointing that it sullied my opinion of this place. I hope they are better at dinner time.
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