I hate this place! I used to come here everyday for 10+ yrs! Yes - 10 yrs! Not a typo. I am addicted to boba. You'd think that for someone who comes everyday they would treat you better. Not this place! They are petty about the stuff that doesn't matter - buying a gift card so you can earn stamps, putting too much ice and if you ask for less they give you attitude because this is how they cheat you with the amount of tea there is in a drink. I get it. Business is business. However for someone who brings so much business at a ridiculous mark up! I pay just a lil under $7 per drink! Times that everyday for 10+ years. I tolerate their rude ass service because I do like their drinks. We dont have much options like CA does so I continued to go! Not anymore!!! Thank god I found a place that has better everything - better service, drinks & price! That's Icy Juicy on Spring Mtn/Jones! I pay $4ish for my drink & because I come everyday they treat me great! The best value is at Icy Juicy. Authentic taiwanese drinks for less w/ wayyyyy better service you cant go wrong! Today after not going to Tea Station for 3 years now (and counting cuz I took my business else where)... I came back & imagine they told me they couldnt serve me my Rose milk tea (apparently they still remember me) with less ice which is how I ask it. Excuse me a-hole?? You want to charge me for a cup full of ice & have the nerve to tell me that I can only get it with regular ice? Did you forget Im the customer & i dont like my drinks watered down? Plus I pay $7 for it? I told them I will go else where & I tell you this - I will never be back! Management doesnt care either. A bunch of cheap chinese shit heads here! If you read this - ask your drink with LESS ice so you dont pay for a cup full of ice with less drink! Dont let them full you. But seriously go to Icy Juicy instead! Ppl just dont know abput them. The owner of Icy Juicy used to work at Tea Shitation!! He brought the same if not better quality for less! Tea Shitation has lost me as a customer forever as well as my referrals cuz i know a lot of ppl! But they dont care - And neither do I!