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  • Our first time there was lovely, everything was good. Not great but good. Second time was an abomination! Rude service, obnoxious managment and terrible food. Although they were out of a good portion of the menu we wanted to order one the first occasion, there was nothing to complainabout. The second visit was not the same. I do not like complaining, but when you are paying good money for food and it is inedible it is much better to give the restaurant a second chance to pick up their game rather than hold a negative impression of the place. Our skewers were beyond charred and when we were brought new ones they were equally as terrible. It was the attitude of the front of house and dealing with the problem that merits a poor review. The skewers on our first visit were quite nicely cooked, but burnt the second time. I felt uncomfortable to be told that, that is how they are supposed to be when I have had them at shokunin before and been to some great yakitori spots in japan. I have had many things happen at many restautants; an entire tray of drinks spilled on me, late for meetings beacuse of errors or delays, mix ups with order taking, poor quality etc. Never have i felt so put down for mentioning my opinion to a server, i thought the customers is always right (even when they are wrong). Not at shokunin. Often a mistake can be turned into a positive, not the case on this occasion. I will give it one more chance since i love ramen and have not yet been there when it is available . Drinks are expensive but good .
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