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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I've always had issues with this pharmacy. Today was the very last straw. I had part of my skull removed September 14 and will be on IV antibiotics for another five weeks from today before I can have my skull replaced. When I was released from UMC I was given a pain killer prescription that was half the dose I had been given in the hospital and I have just been trying to manage until today when I followed up with my surgeon and had staples removed. He's very good, saved my life twice now. Anyway I asked him for something for pain and he wrote the prescription to more adequately address the pain associated with multiple brain surgeries and I was handed a paper prescription the same way I was handed a paper prescription upon leaving UMC. Walgreens refused to fill it because I had a previous prescription filled and this one doesn't exactly match. The first was written by umc and this was written by the actual surgeon. I left his office at two pm but had to rush to pick my daughter up from school with a fever of 101.4 and take her to quick care for antibiotic etc. They called in her antibiotic prescription to this Walgreens and I brought my paper one from the surgeon with me to fill. Well they simply refused because they need to call the doctor and it was twelve minutes past five when I handed it to them-doctor closed at five. The pharmacist proceeded to tell me how it's the fault of my doctor for not calling out in and I asked to speak to a manager when showing her the dent in my head after removing my helmet didn't get a budge. I removed my helmet again for the manager and explained my plight expecting some compassion but no, once again my doctor was berated for not calling it in. I explained the original prescription was paper in the exact same way and they filled it for me and explained that I would not have medication through the night if they refused but they simply did not care. Upon leaving I wished upon every employee that should somebody attempt murder on their life that they should be shown the exact same amount of compassion. At that point the manager came back out and became belligerent attempting to remove me from the store without my daughter's antibiotic. I don't care if in dying I will never step foot in this store ever again and I will make sure everybody I come in contact with knows exactly why I feel that way. We have NEVER had good customer service at this location. NEVER. I only hope nobody treats them the same way they treated me today if they should ever happen to be missing part of their skull through no fault of their own.
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