It has been some time since I visited Bozalodz II, but I'm getting ready to call and make another appointment so I looked them up on Yelp and was surprised by some of the negative reviews. My experience was very pleasant. I had a groupon, which is what brought me in the door. I got a cut and full highlights. The highlights were great and the cut was too. Granted I have long hair and wasn't doing anything drastic, but I was pleased. This is a mother-daughter business and they were both at the salon. Alex, the daughter, was my stylist. She was very nice and pleasant to talk with during the appointment. I didn't try the henna colors, but the woman who sat next to me did and it looked great! I think I might try it this time. At the end of the appointment, Alex gave me another coupon! I think I still have it, but I'm not inclined to cash it in--I'd rather pay full price this time. :)