I went to sephora on Victoria day and I expected to have little to no customer service or engagement from the "artists". I really needed a foundation ASAP and decided to come back a day later in the evening as I didn't think they would be too busy. (which they weren't) as soon as I walked in I asked an artist to help me out with matching me and she said she'll call someone over -- 5 mins go by and i wasn't helped but I see idle artists just walking around. When I asked them to help me they called for someone else to help me.... went to the cash asked yet another person to help me and nobody turned up. 20 mins in the store on a dead Tuesday evening and 0 customer service. Finally a girl comes up to me and I tell her about how upset I was and she cuts me off and didn't even try to match me with the foundation. Sooooo disappointed with this location -- sticking to Sherway gardens because they actually care and help you out, I'll buy 3 things at Sherway and 0 at square.