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  • I would never recommend this place.i went in for a simple oil change and I didn't make it down the street when my car broke down. I called the service department, and they guy that did my service told me that he did only that. But I brought in a working car and now it stopped running. He solution was to bring the car back. We just made it to the light we were on the turning lane just to get it out of traffic. And he expected us to turn back. Really!! So, I called again after getting some assistance by some paramedics that were behind a line of cars, finally came close to see we had car trouble and help us push it out of the way. And I called and the sales manager took my call said the service department was closed and couldn't do anything for me. This is my only transporatation. And he suggest I come back in the morning to get a rental. Again this is my only transportation how do I get to him. So, after the whole inconvenience we left with no assistance. And their solution was come in the morning. WOW !! How does ur car go in working and leave broken. So, I asked to speak to someone above him and he replied that he didn't know the number to cooperate. As a manager how do u nor know that number. So do they just hire or promote people with out training? So they leads me to my next question are their service people well trainined. To deal with ur car? And to top it off he has the nerve to say ur car is a 07' I can sell u a car! Really that just upset me even more to have heard that some nerve he had!!. And he still tells me that's all I can do today, I'm like really some service. He's like I understand ur upset but there not much I can do. So, I tell him well I called when your service department was open why didn't someone offer to come to me, and see what happen or offer a courtesy car. Ur service department was open and all I heard was bring the car back. I was in the last lane how is that possible when u have a 4 car lane and a curb seperated u from the opposite lanes. So, if u have car problems dnt expect them to help. Once u leave ur basically on your own. I honestly rate them no stars. But since I have to put a star rating there's one. SoToday Is next day i received a call and I suppose to be waiting for the service manager to call me and an hour has past and still no call. They close at 6pm so, I called the dealer and all I could do is leave a message. So, seems like it's gona be a run around thing all just for a routine oil change and having explained that, that was my only transportation.
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