| rev:text
| - This is the most disingenuous, dishonest and flat out quasi-fraudulent dealer I've encountered. My wife and I went to buy a car and after working with Dirk for a while we decided on a 2014 Malibu, we had two trades and they worked up numbers that while high, we decided to move forward.
We sat around for 2 1/2 hours waiting on financing and when we went in to complete the paperwork, most all the wording and names were incorrect so most paperwork had to be rewritten. We finalized the paperwork and then went home thinking everything was kosher!!
By Wednesday we had received a call from the finance department (he said he was the manager) saying we just needed to come back and sign a few more papers (that seemed normal considering they flubbed a lot of the original paperwork). When we got there we waited again for some time only to be told the whole deal was wrong, our max payment was far less than thought and the whole time the finance manager was aware or this, was deceptive to me on the phone just to get us back in... really! like we're going to steal your junk!
Not knowing the truth of the matter we had only brought one key for the car and while they were rounding up our traded in vehicles they acted almost shocked that we only had one key..again, REALLY!! We felt for the sales person as he seemed somewhat dazed about this too and was unaware of the bait and switch. Come on Midway, their is no way you do NOT know the deal was structured incorrectly as you do AUTO FINANCING in your sleep.. shameful!
When we originally worked the deal my wife had given them the gas cap lock key so you can guess what.. ya, they couldn't find it that night so we had to sweat making it back home but the new sales manager said he's send someone over if needed to remove our lock.. oh wow!
So the next day Dirk calls us saying they found the key and that they wanted to exchange, I told him no way were we driving back there EVER so he agreed to mail it to us and I the same for the extra key.. guess what, two weeks now and Dirk still hasn't mailed the key and this dealer being so shady I didn't mail theirs back until I saw mine. So I guess I'm the proud owner of a Chevy Malibu key.. morons! Stay away from this crooked, rotten dealer just bad all the way around. spent 7 plus hours of our lives that we'll never get back! Oh and we went to Peoria Ford on Bell and got a New Fusion in under 3 hours and all is done and at 300.00 less per month too. You treat people good you get good, you clowns at Midway, check my Peoria Ford review it's five (5) stars!
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