Horribly horribly disappointed. Took my cat in for some kind of skin infection. She got an oral medication originally which made her sick. Miscommunication (I guess) led me to believe that when I took her back, we would not be charged for the injection that she needed that should have been administered in the first place! Although I loved the fact that the doctor called daily to check up on her, when the problem didn't go away and I wanted to bring her back in, they were going to charge me AGAIN! Why should I keep paying a clinic that is just guessing at the problem? On top of that my cat developed fleas! Up until the day she went to the clinic for the first time, she had never stepped one paw outside! So where in the hell would she have gotten fleas except for at the clinic! Never again.