Good brand and company- I've been a fan since a friend introduced me. She was so passionate about their great service and products that she now works there! Sadly she isn't at this location, though.
Worked with Jennifer when I went in yesterday evening- was immediately approached and helped with sizing and selection. Love the hands-on service here, comparable to many higher-end stores. Bras here are pricey but high quality, and really not much more expensive than other specialty stores such as Lane Bryant and Victoria's Secret.
Purchased two bras, and was able to take advantage of their $20 off $100 sale- sign up for their emails and get frequent coupons/sale alerts by email and snail mail. Your birthday snags you a $10 gift card.
Bras are high-quality, as are panties- good selection and a high level of attention is paid to fit. This is not a place where you can just grab your size and go, you have to try on and make sure- I've noticed quite a bit of difference in fit between different styles and fabrics. Dresses here are also gorgeous and I love that they're usually made with high quality cottons, lightweight and nicer but still fairly casual. They also have a large PJs selection that I have yet to take advantage of.
Ask for Jennifer- she's very helpful and bubbly without being too clingy or overly attentive. Always get a fitting when you go, and ask about promotions.