I have been going to the same stylist for 15+ years but decided to find someone closer to home. After reading the reviews, I made an appointment at Jo-El. I was very nervous to say the least and I'm sure Teresa knew that. I asked for an expert colorist and that's exactly what I got. Teresa is not only adorable but was up to the challenge! I had some color issues that I knew would be a challenge but Teresa made me comfortable and exceeded my expectations. She did a fantastic job on my color. I'm sure I'll be back! As for the venue, it was clean, bright and white. The music was a little too loud for me which made it a little difficult talking to Teresa but it's not something that would stop me from going there.