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| - Great location, good selection of inventory - but as for honesty, transparency and doing the right thing this place is terrible.
My wife and I stopped in to browse this past Saturday and Douglas came out to greet us. I told him what we were looking for a class C in the range of $40-65k something that will hold value so that we could trade it in in a couple years on a used diesel pusher.
He tells us that they just got in a 2008 Diesel Pusher that still needed detailed it was pretty dirty and needs some repairs - but that they had priced it at $47,999.
We went and took a look and it was exactly what we were looking for! Sold. Ah not so fast.
We go in do all the credit stuff, work out all the deal points. So we are hanging out waiting on paperwork and the manager comes in, sits us down and tells us that they made a mistake.
Derrick the manager claims that they transfixed the numbers on the unit - it isn't $47,999 but $74,999 and that the unit being it had been in inventory for 192 days was suppose to be reduced to $72,999. He apologized and asked us if we would like to proceed with the purchase at the list price - $72,999!!!
As you can imagine we were pissed. Seriously I just wasted 2 hours of my time, did all the paperwork and they wait till the last minute to tell us they screwed up.
I get it people are human they make mistakes - but I wanted that coach. So you offer it to me at retail. You screwed up, it was a mistake I get it. I wouldn't expect them to lose $25k but they could have made a reasonable counter. "Sorry guys we screwed the pooch. Here is what the book on the coach is - we were going to price it at $72k but if you still want it we will do it at $65k plus give you a warranty and free oil changes for a year". Anything. But nope take it or leave it.
As we were leaving I realized something. The coach was dirty, needed a bit of body work and some minor repairs - heck it just came on the lot and they hadn't had a chance to detail it or repair it yet ......... but remember Derrick the manager told me that the unit was in inventory for 192 days. I went back into the dealership and confronted him. His story is that it did just come in but was in wholesale for the past 7 months in Davis. YEAH right.
Buyer beware!
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