I went here with my heart set on a veggie cheesesteak and you were out. I was told by the sandwich jockey that it is "a very popular sandwich." Well, if you are aware of this, then why not order/stock more? It is either in refrigerated or frozen vacuum-sealed packs (yes, I have seen you prepare it before), so that tells me that it has a decent shelf life... so keep it in stock!
My second choice was an eggplant parm sandwich, until you told me the marinara sauce has meatballs in it... what? Please consider the vegetarians and don't have the meat in the red sauce. It is extremely easy to keep meatballs separate from marinara sauce, and just sauce the meatballs as needed.
I am so disappointed in Capriotti's Red Rock!!!!