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| - I really wanted to love Toss't, but it just didn't deliver for me. However, with a few minor changes, I think the restaurant could really improve itself.
When entering with my friend, I sat down to reserve the last available table while she ordered. She sat down and said, "I think I'm deaf!" referring to the fact that she had to have the employees repeat themselves multiple times. I wouldn't have thought much of it until I got in line as well and had the poor girl repeat herself 3-4 times. Please speak up! If someone asks you to repeat yourself once or twice, they will not hear you any better if you continue to speak softly.
My next frustration was with the ordering process. One of my favorite restaurants in my hometown makes very customizable stir-fry. They provide laminated menus right by the front door where you can stand and take your time checking the ingredients that you want in your dish. For some reason, Toss't fills out your choices for you. I stood in line for a couple minutes behind a customer slowly selecting the ingredients for his custom salad as the employee checked the ingredients for him. I believe that the process could be expedited if this "middle man" step was eliminated.
Finally, I was underwhelmed by my $7.50 salad. I ordered the beets n' berries signature salad. I only eat the leafy, green pieces of romaine, and my salad was filled with the horribly thick, white chunks. The bumbleberry green tea vinaigrette was possibly the worst salad dressing that I've ever had. It was not only thin but also sickeningly sweet. I literally picked out the strawberries, the goat cheese, and a few blueberries and threw away 75% of this disappointing salad. The best part of my meal was my cute little bottle of Diet Coke and delicious bag of Food Should Taste Good sweet potato chips.
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