I have a 2013 Kia Optima hybrid , I bought it in scottsdale from a Kia dealership . Well I have known I needed to replace my battery since I took it in three months ago but the Kia in scottsdale has untrained service advisors so I can only imagine what the mechanics are like !! So today , was the day I had no choice but to get a new battery. My car would not start without a jump. Called the Kia in scottsdale 5 times to get in contact with the service department and all it did was ring and go right to voicemail. So I just showed up , I am not a professional , but with a hybrid I know there is 2 batteries in the car. I asked my service advisor which battery I needed to replace he said, the only one in the car ? After that I left , after 2 jumps and driving allll over Scottsdale I found these guys on Yelp. We called immediately and Sophie got me in within the hour! I am sooo thankful for them ! They not only helped me out at the worse time ever but actually taught me about my vehicle ! Something KIA could not do, and they are selling cars! I live in El Mirage , so they are totally out of my way but I will call them every time !! Thank you Sophie and Nate ! You guys are awesome!