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| - I really wanted to like this restaurant....Truly. My first experience wasn't that great, so here I was a second time in hope for a better outcome...unfortunately that wasn't the case.
In a line: the service is TERRIBLE! You would probablyl get better service at a self serve joint.Yes, it was that bad!
Upon entering the restaurant, which wasn't too busy for a Saturday night, our party of 4 was left standing at the entryway for over 10 minutes(yep..10) before I had to walk over,f lag down a server and ask if we should seat ourselves or would the MIA host/hostess miraculously appear at seat us. At least that managed to secure us a table however we were again left sitting, twiddling our thumbs even before we got water for the table!
Our assigned server, Tony, had other bigger party (10 people) to serve and he spent all his time hovering over that table, catering to all their needs. Now, while I understand that a bigger table means more tip revenue, the server seemed to have forgotten that all customers are equal and can end up being potential bigger groups and repeated revenue generators if they have a good experience.
The owner/manager was the only person holding fort to this place, filled with roaming servers but no service. He himself tried flagging down Tony several times before he got us some bread, took our order, got us some drinks. He also tried to keep us engaged while waiting for our server to show by trying to converse with us, bring us some complimentary pasta.
Unfortunately the dining experience was so bad that I don't think anyone at our table, judged the food unbiased. We tried the calamari, fettucine, primavera, ravioli all that were good...but nothing to write home about.
My previous experience at La Dolce Vita was similar. It seems the only way to get decent service here, is to go in a big group, else expect to wait forever before getting any service. All that the servers here seem to care about is the tip and they don't care about being obvious about it. I think this restaurant's management should invest more time/effort in getting/grooming servers to be better at their job if this restaurant intends to be close to or at par to Mia Bella which is across the street.
Overall: I think anyone looking for a decent dining experience should give this place a pass...not worth your time or money.
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