Greetings. I would give this review a negative star if it was an option.
1. I've lived in Scottsdale for over 5 years and visited this car wash yesterday for the first time in a year. A lot of changes have been made to Prestige Car Wash within the past year because the car wash "merged" with another company.
2. Some of the changes are listed below:
- Extra charges for scents
- No longer offer a free car wash after your 10th visit due the "merger".
-No more washing the inside of the car without an expensive car wash "upgrade".
- $20.00 car wash gets your exterior clean - will not wipe down the inside of your vehicle. $20.00 gets you a car wash and vacuum - nothing extra.
3. I was completely disappointed with the customer service from the car wash technicians. Do not waste your time and/or money at this car wash.
4. Whatever company you "merged" with - I would recommend some serious conference calls about these "changes". It's not fair to spend $20.00 and come back to your car being shiny on the outside and dirty on the inside. In fact, I asked a care wash attendant if he could wipe down my dashboard - he stated that it would cost "extra" money to have my car cleaned on the inside.
5. Overall, this will be a waste of your time and money. I do not expect this business to be open much longer with all the changes due to not offering coupons and/or free washes.
I will not be coming back here again and would appreciate a FULL refund!
Thanks!
Ps. In response to your message - these changes are not helpful and I will not be coming by again. My boyfriend handled everything for me - his family owns a well known car detail | maintenance shop in Central Phoenix. He re-detailed my car on Sunday and will be taking it to his families shop and| or detailing it for me moving forward.