Not sure why this place has bad reviews. I thought it was perfectly nice. I have been to K-spas in Tacoma and LA and this was on par with what I would expect. I didn't see anything that gave me pause regarding cleanliness and they have a nice variety of saunas (clay, jade, clay ball, salt). Based on the reviews this place exceeded my expectations. Was here on a Friday afternoon during spring break and it was fairly dead.