I have been to this restaurant few times and the last night experience was horrible! To start with, there were two host persons at the door, a girl and a boy, (11/21/2015 around 6:30PM). We entered and had to stand behind them for like 2 minutes because the they were seem to be having their own conversations! As a valued customer to the restaurant should I disturb their little private conversations?? NO!!! finally the girl acknowledged that we are standing behind them and she said there is a wait for 25 minutes! And guess what?? We could see from where we are standing that there are so many seats available at the bar, where they fully serve all the menu items!!! And she didn't even bother to suggest that!!! Wow!! Felt like she think "we don't want to be too busy"!!! And since we know we can sit at the bar, we went there and sat. I ordered two appetizers, two entrees and two cocktails as usual! My pasta was cold, but I sent back to warm it up. During this time someone took away all the utensils assuming that I am done eating, therefore I had to wait another few minutes get new utensils again! And we wish they didn't put too much BBQ sauce on the bison burger! Very disappointed really!!!