I have never waited less than an hour from my appointment time. It's ridiculous. My son had tubes put in by a doctor at the office, So now for every check up I sit for over an hour after I arrive just waiting to get put into a room, with my then 9 month old who is now 2, And guess what they don't care!! It ruins my day every time I have to go in!! I would choose another office if I could go back in time!!