First time eating here because the rating on the prices were said to be different than Panda Express. They seem to be about the same price when you order your drink and additional sides. It may be a bit more.
My interaction with the cashier was very pleasant. She was very helpful helping me decide on what to order. I was on a budget trying to decide what to get and I'm surprised she did not give me any attitude with the remarks I made about the constant changes I made trying to deal with my price range.
The service seemed to be okay. The manager seemed to be bringing everyone there meals. I had a question about the types of chili to have with my meal so I see one of the guys in the black uniforms who I noticed delivered some of the food out to the guests.
I look over at him and he notices me staring. I was hoping he would come up to me and help me out with finding some siracha because with Pei Wei being an asian restaurant I was hoping they would have some. He then turns away from me so I have to walk all the way to the counter to ask him if they had any. He answers my question very rudely and turned away.
It made me feel pretty stupid asking a question like that but then again it made me quite angry. I walked away and did nothing about it.
Every person interacting with a guest should be willing to help them out with any questions they have. If it weren't for the helpful cashier I would have given a one star rating.
Food was actually really good as well.