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  • After an event at the LV Motor Speedway, hunger pangs struck. I'd eaten a meal catered by Memphis Barbecue awhile back and it was fabulous so we were delighted by the small neon sign of Memphis Barbecue. Drive through was a big plus. A young woman's voice came through the speaker box. Sadly, she spoke veryveryveryvery fast and we couldn't understand our options. Friend had a fish sandwich. I asked for pulled pork sandwich. Veryveryveryvery fast talking woman said "OK, you have two sides with that," so we asked for two potato sides. We pulled forward, paid the bill (including a tip for fast talking woman and were asked to pull to the side for a short wait while the fish sandwich was prepared. The food was delivered about 15 minutes later, which is fine. We understand that certain dishes are time consuming to prepare. It all fell apart when we found not one, not two but three potato sides in the bag and no pulled pork sandwich. It seemed my hunger grew huge as we inspected every single tin-foiled wrapped item. Then we looked at the bill. Charged for three potato based sides and no pulled pork sandwich. I went into the restaurant with the bill. The manager was indifferent to the error but prepared the sandwich I'd requested. I asked the young fast talking girl how this could have happened since she read the order back to us correctly. She didn't know. Well I don't know how it happened either. But I know what I said and I know she read it back to me. Summing it up, great barbecue, but failure to listen is a major reason for problems in the world. A simple, "We apologize", would have made things so much better.
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