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| - I really wasn't very happy about my experience at Fromagination today.
As many others have mentioned, this is a very nice store with a great selection of wonderful cheeses. And, as others have mentioned, these cheeses are quite expensive. I don't have a problem with paying a premium for shopping at a speciality store, but I expect service that is commensurate with the price that is being charged. That didn't happen.
I went in today (Sunday) at around three in the afternoon, an hour before closing. There were several other customers in the store, but it wasn't crowded by any means. Of the six or so employees, at least four were standing at the counter with their backs turned to me preparing holiday shipments. I stood there for about five or six minutes without being acknowledged. When someone finally noticed I was there, he asked another employee to help me out. That employee took about two more minutes to finish the package he had been working on before actually helping me with my purchase. I was deciding between two cheeses and it really would have been nice to have been offered a taste. As it stood, I didn't feel comfortable asking for one.
I would expect a store like this to be run by friendly people with a passion for what they do, people who want to spread that passion and convince others that it's worthwhile to be spending such ridiculous amounts on cheese.
In any case, you can stay for an hour or two after closing to prepare packages. It's rude to stand with your back to customers.
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