Apparently the hot water heater went out some time early this morning at Super 8, so all showering guests had a cold shower. I complained and the manager was honest, explaining the mechanical problem took them by surprise. So kudos to him for being honest. He also explained Super 8's are individually owned and refunds to a full house would leave them financially exposed. So for their honest effort to provide comfortable accommodation in the face of uncertain conditions I give them high marks. Beside, a cold shower is a good way to wake up! Stay at Super 8! My guess is they'll stay on top of the hot water situation henceforth.