Every experience I have ever had at Findlay has been amazing.
Doug and his sales team were great (low pressure, very informative) when we purchased the 2012 Jetta and we included the service plan so everything is covered when we take the car in.
I've taken my Jetta to the service department twice for small issues (a battery and low tire pressure) and Jeff was awesome! I've experienced quick service, prompt follow ups, and a simple online process to set my appointments.
I don't want to be harassed or experience ridiculous up selling when I come into a dealership, and have not seen anything like that here.
Findlay VW has fair deals and fast, professional service.
What more can you ask for?