I went to see Rachel last night for the first time. It definitely won't be the last! I brought a picture in and we went over exactly what I wanted. She asked questions to make sure she was doing what I wanted.I walked in with boring grown out hair and left with an amazing new style. She taught me how to style it and showed me different ways to do it as well. Already booked my next appointment and will be back after that as well! She has an awesome personality and I felt right at home in her chair! The scalp and hand massage were awesome as well!