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  • With fairly new high quality carpet, I bought the theory of not shampooing it. With no children or pets, the carpet had no obvious problems & is vacuumed regularly, but figured that after 20 months, it was time for a cleaning to keep it looking good. I'm satisfied with the results + I had the ceramic tile grout cleaned & sealed. I'm no chemist, but the basic idea is that they use just water with a different Ph-level following a pre-treatment with a citrus based fluid that is supposed to loosen any deep seated grime. The carpet looks good, though it didn't look bad to begin with; it's a dark brown shade, so it would hide stains pretty well anyway. I'd estimate it took one guy to do the entire job about 3.5 hours, including measuring. He was very professional & efficient. He suggested I have the fabric protectant applied (for an extra fee). I was going to have it done in one room for certain & he offered a discount for having it applied on all the carpet. The tile grout is easier to see that it was cleaned well. The original van that the technician got to my house in had a problem & he had to call for a replacement. The equipment they use is mounted inside & it's the power base. Since there was no suction, he couldn't work initially. Another guy came out in about 30 minutes, which was reasonably quick. The cost was pricey in my opinion, though there certainly was a lot of surface area to clean. The cost was about $200 per hour on an hourly basis, excluding the waiting time for the other van. A day later, we saw some small areas that seemed to have been missed & they arranged for a re-vist a few days later. I would use them again.
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