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| - 1) Atmosphere: B
Very straight forward and simplistic in their decorations and vibe. I had actually never heard of Hot Noodles Cold Sake before, but a friend suggested it and my fiance and I met up with them there, so I had no clue what to expect. It is definitely small, and when you walk in there is soft music playing in the background with some wooden 2-top tables spread throughout. One thing that definitely bugged (the F&B Manager in me) was the layout. Customers order their own food on tablets when they walk in, but the food and drinks are all expedited from a corner that is completely blocked by the ordering line for the tablets. It didn't annoy me so much, but I could just tell that it could've been much more efficient.
2) Cleanliness: A
The kitchen is totally open for customers to see into, and they kept things nice, clean and organized. One thing I noticed (not cleanliness related at all) was one of their cooks was wearing a Helio Basin Brewing t-shirt! I loved seeing this local brewery support up in North Scottsdale. Helio Basin is an outstanding new brewery in Phoenix (down by where my parents live) so it's always super cool to spot some of their swag around the city.
3) Service: B+
There's not a whole lot of service going on here to be honest - you place your order all on your own. The drinks took a little bit longer than expected to receive, since it was just sake that was poured into wine glasses. Not a big deal at all though, because we were VERY pleasantly surprised at how large of a sake pour we got! Once we got our food, our server was there and present, but if we needed anything we just flagged her down and she got it right away. Pretty easy and straight-forward. No real complaints.
4) Food: B+
Overall, great food. My ramen was solid. Maybe I would've loved it more if Brigid and I hadn't been so spoiled in LA when it came to ramen. We actually ordered the dinner special for $22 per person (which at first, I thought was pretty expensive until I realized how much you got for it). The dinner special included 3 pieces of gyoza, any order of ramen, and also a glass of "fancy sake".
5) Creativity: B
I liked the idea of guests ordering their own food/drink on tablets (as I believe this is how it is mostly done in Japan), but again - for food and drinks to be delivered, employees had to cut through the line of customers every time something was delivered to a table. I think the open kitchen and simple, yet refined decorations were nice to have. It lets the food really speak for itself. I would definitely go back, as there seems to be a lack of legit ramen in Phoenix still.
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