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  • My first time at Harry Buffalo's was the last game of the world series. It was insanely crowded as was every restaurant in the city. I had a lovely waitress who was obviously very busy. After I received my delicious food, I waited five or so minutes for anyone to come by but I had no luck. So I asked a hostess who was standing right in front of me if she could just grab me a few napkins. She proceeded to roll her eyes at me and then walked back to the podium, where she chit chatted with another employee in plain sight of my table. Everyone I was with noticed and it was a little embarrassing. She then walked past our table multiple times after I had asked her for help and still would not even point a waitress in my direction. I paid for my order and just left. Poor staff members can really change the atmosphere of a restaurant. The food was good, but its not worth it if you're going to be treated like shit. SHE IS TALL, THIN AND HAD LONG BLONDE HAIR. OH, AND SHE'S RUDE AS FUCK. I ended up calling later on and speaking to a manager about it. He said he'd have a staff meeting to address issues like this, but having a meeting without singling the culprit out is not an effective way to change that specific persons bad behavior. I hope that when this meeting takes place she knows that SHE IS THE REASON THE ISSUE IS BEING ADDRESSED.
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