This Starbucks is the closest to my house, otherwise I wouldn't go here. It's crazy to get in and out of due to the configuration of the parking spot but more than that, the service is horrible.
Yesterday, after paying with my app in the drive thru the woman handed me my drink without a word. I said 'thanks, have a good day,' before she responded with 'ok,' before turning away.
Today, it took 5 times of repeating a very simple order before the woman got it right.
I get Starbucks are a dime a dozen lately, but this is why I will usually drive further to go to Dutch Brothers where they provide true, friendly service.