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  • We went in for lunch and sat at a table. There were 4 other people in the place, all at the bar. It took 10 minutes for someone to come over to take a drink order, she came back with our order pretty quick and asked if we were ready to order food. I asked for a menu and said we would need a few minutes. 45 minutes later a woman in her PT'S uniform shirt came out of the kitchen and was saying goodbye to her coworkers! I stopped her and asked if she could just ask someone to come and take our order. This young woman did that herself, she took our order and was super nice about it. Then she was leaving so I stopped her again to say thanks and gave her a $5 tip. Then it was another 35 minute wait for a hamburger and some wings. We never did get to reorder our drinks. We were done with our meal and just wanted to pay and leave.The bartender was flirting with a guy at the other end of the bar and after waiting 10 more minutes, I stood up by the table (which, by the way, was the closest one to the bar) hoping she would turn around so I could get the check. No such luck. Finally someone came in the door so she turned around, and saw me! She brought our check and said sorry for the wait. I paid, left NO tip, and promised my self never to return. You see, this is not the first time we've had to wait for an unusually long time, nor the second. This has been a constant problem for the last year. With the change in the menu and a total lack of customer service, we will not be back. I had hoped that when they removed the wall and door between the "restaurant area" and the bar that the long wait times would dissappear. No, they did not. I believe this is a management problem and ignorance on the part of the employee.
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