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  • Wow. Upon leaving the store today, a homeless man approached me with a bit of an aggressive demeanor. It made me feel uncomfortable enough to where I decided to go back into the entrance of the store. He basically was in the way and I couldn't get to my car without having to interact with him and he was making remarks. When I went out again he was still there so I asked the cashier, Mercedes, what they do in these situations (as I have seen in the past homeless people at the front of drug stores). The way she handled it was rather disturbing. She was rude and basically asked what I wanted to be done about it. I stated that I wasn't sure however it was on their property so I wasn't sure if she needed to call the police or something or if they have a policy for this type of situation. She then sarcastically called her manager to at which that point I checked outside again and luckily the man had made his way to the other parking lot. It should be quite an embarrassment for this store and Walgrees as a corporation to have a team member handle a customers safety in that manner. Nonetheless, a liability. Is that really how you want to portray yourself as a brand when there are so many other options? I can proudly say I will not be back to this store and that I was in the CVS just up the street a little while back and a store associate assisted with a homeless man in the store who needed water because he was having a medical issue. If you want to go to Walgreens - go to a different location!
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