I had a very positive experience here. It was not hard to find. It's very close to Rusans sushi if you've ever been there. I parked on the side and went in the studio without any issues.
I had an appointment with Mavis who is the owner of the salon with her daughter. My appointment was at 1pm but I showed up around 1245pm just to give myself enough time. I was surprised that she was able to take me back sooner than my appointment. She has a nice selection of OPI gel colors. The whole salon is beautiful and very clean. I can tell Mavis is very careful and particular-she had on gloves and a mask. She was super sweet and did an excellent job. The studio is quiet which I like! Some studios are so loud and busy but this was actually a relaxing experience for me.
I used a Groupon without any issues. I will definitely be back. As far as the complaints go about only making an appointment online, that's just the way it goes. A lot of people do it and to me it's easier for me with my lifestyle. As far as walk ins, don't expect it!! She's a one woman show!! I would much rather make an appointment than not knowing how long my wait is. And I'm surprised about people complaining about the salon being rude. She was so sweet and couldn't of been more helpful.