I used to enjoy Red Lobster. Based on other reviews I see that I am not the only one that has had a bad experience. So let's break this down...
Our service was actually really great. Our waitress spaced out out app, salads and dinner very nicely. The wine was 300% of the cost in the grocery so that was a little irksome lol. But the app we got the calamari and it was overlooked and there was more fried broccoli than calamari. The fried broccoli was interesting, little over cooked but not terrible I guess. Our salads were average, nothing bad and nothing great. Now for our entrees. I got the lobster lovers dream, which by the is $30, and lobster was so overlooked it could have been mistaken for a tire. It was inedible. My husbands crab legs were a little overlooked as well but definitely not as bad as my lobster.
Now I said that our waitress was good, and she was. She brought the manager over and they offered to replace with another lobster, which we declined bc we have a rule of never sending back food and then eating what comes out because we may be a little paranoid lol. So the manager took $10 off our bill. We didn't think that was sufficient but we said thank you, left our waitress 20% of our original bill, and left. I am not sure if we will ever be back which is unfortunate bc my husband and I both love seafood. We may in the far future give then another shot and hopefully they redeem themselves.