J crew is my favorite store so already I might be a little biased, but the customer service at this location struck me as particularly good today. One of the guys who works there, Tom, introduced himself to me when I came in the store and then continued to refer to me by my first name the whole time I was there. I couldn't believe he actually took the time to remember it, I liked that. Another man who worked there was also extremely helpful and complimented both what I was wearing and what I intended to buy. I loved my experience today and would absolutely choose to go there over the fashion square location.