okay, well we were mentally done with cox a few years ago.....now we are absolutely done ! cox has been the worst we have ever had. we've paid for high speed internet....and their prices keep getting higher and higher.... scrambled signals = scrambled shows (even the recorded ones with our dvr). what they sold us was high speed internet and it crawls.......and lags and freezes...and yet they want to give all of their customers constant rate hikes. now they couldn't even settle a contract with cbs (ha hahahaha they can forever raise our rates but someone else ask them for higher pay (cbs) and they cancel it. amazingly done with this so called poor quality company. 7 years of being a loyal customer and it's basically screw the customer. done with you cox.....forever....you seriously suck!