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  • I have been here twice to celebrate birthdays. The first time I was super excited about the experience. Ultimately for a table of 4 we waited for over 2 hours for full service. When the food arrived, twice a friend received a noodle bowl that was so under cooked that the manager tasted it to confirm. The rice in the bowl I ordered was overcooked to mush. I ended up throwing it away. The second time, the service started off extremely well with an energetic server but sadly the service started to get slower and some drinks were forgotten altogether. The food took hours to make its way from the kitchen. We were there for about 4 hours. The worst part was that after our cards were taken, it took an additional 30 minutes to get them back for signatures. The establishment was not fully and we were seated right in front of a computer docking station. Overall, the food was pretty good. I might try a seat at the bar for happy hour but I would not entertain a full service dinner. The kitchen was very slow. Every time I peered into the open kitchen there were several people just standing around. It was pretty frustrating. (Considering the fact that I have ran a full kitchen before.) If they can organize their ability to emphasize the customer experience and management of ticket times, they have the potential to be awesome.
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