This review is based after two visits: one for bridal and one for bridesmaids. Purely on my own experiences.
Pros: huge, clean space and wide selection of chiffon bridesmaids dresses. If you are just starting to look for bridesmaids dresses, there are lots of different styles (especially Dessy) and lots of colors to choose from.
Pros: Easy to book a consultation, slippers to use and water available.
Cons: unattentive staff. After my bridal consultation, I remember the associate helping me with the dresses kept talking to another girl sitting at a desk. There were times when I had to call her over to help me "clip" into the dress. I feel like the staff should have their undivided attention to you especially when considering a $1500+ purchase.
Cons: not prepared. When I booked my bridesmaid consultation, I emailed the store to confirm the style of dress (wrap dress) I was interested in. They confirmed they do carry the style but what really turned me off was that the girl helping us was really unprepared. She had to refer to binders for color palettes, referred to diagrams on how to wrap the dresses and seemed not informed with answering any of my inquiries. I recalled her asking other associates.
Cons: not helpful. There were times where I didn't know where our associate went. I had to use the clips myself on my bridesmaids trying on dresses and they were zipping in themselves. I understand it might be just be bridesmaid dress but my friends even commented that the experience didn't sell them on coming back when they get engaged.
Cons: I've noticed that a lot of the bridal dresses might be a bit dated or they are just dirty. Maybe they were some of the dresses I tried on, but I don't think they were well maintained for fitting purposes.
These are just my opinions compared to other experiences I've had at other bridal boutiques. Again, if you are just starting to look, come here first and then you can compare the different experiences yourself.