My sister and I were in town from Boston for Mother's day weekend. We purchased gift certificates through the website but the whole weekend we were there the spa was completely booked. While in Phoenix, I got a phone call from the owner Shane saying he was going to fit us in for the 90 minute massage we had wanted so badly. I'm pretty sure staff stayed after just to service us. The service was amazing. I felt high on life after leaving here. Next year I will definitely be back. Thank you!!!