Booking appointment with this place was fairly good for me. I didn't have a terrible experience ever. I can call in to book or email to book and they respond very quickly. So brownie points on that. My very first appointment with them was at 8AM. I came in at 745am because they said to come in 15 mins early. No problem. Waited and waited and became 9AM! I came to tell them and they apologized but they're running late. Anyways 9:20 they took my x-ray and I told them that my previous dentist told me to get deep cleaning but I was not free at the time so I refused the service and came here to request for a deep cleaning. Of course they said yes (more money for them and they didn't have to force me into getting one). I had to come two separate days because they can only deep clean one side at a time. Fine. I'll deal with that so that's a total of 3 appointments in a couple of weeks. Then they told me I have to come back every month for check up. No thanks. Ill see ya next time. Less than a year later I came back for a regular cleaning. Booked an appointment at 10 and then didn't get to my seat until 1020. They took my X-ray again and then proceeded to check out my gum. Then told me I need deep cleaning. I was like, are you kidding me? I already had deep cleaning with you guys not even a year ago. I brush my teeth twice a day and I floss everyday. My gums do not bleed and again, I JUST had deep cleaning last year. The hygienist told me that they will not regular clean my teeth, that's illegal. Okay, I get the part where I should get a deep clean when I need it. But I got it with them not even a year ago. Am I supposed to get it every single year cuz I don't think that's normal! So basically I just wasted my time coming here for them to tell me they refuse to clean my teeth unless I come back to do a deep cleaning. Even if I need a deep cleaning I will NOT COME BACK TO YOU BECAUSE YOU DEEP CLEANED MY MOUTH ALREADY AND YOU'RE TELLING ME THAT IN LESS THAN A YEAR I HAVE TO DO IT AGAIN. No thanks, bye.
Try this place out, maybe you'll get better luck than I did.