In-network for HMO plan but claim they are not. My son has been coming here for years and we've now been turned away due to a change in dental plan, he is now on an HMO. When I called our insurance provider they informed us that Phoenix Pediatric Dental is indeed in-network on our HMO dental plan. When I called the office back again to see if they would still see my son for his cleaning the following day, they informed me that they have "never been in network with an HMO plan". I have documents in front of me that say differently, and even called our insurance to confirm. They confirmed- this dentist IS in network and could see my son if they wanted to. I have since learned that many in-network providers will turn away patients using HMO insurance because they do not collect much profit from the insurance. I really hope this is not the case. If they are not in network, then why is their practice listed FIRST on the list of in-network dental providers for Phoenix? Owner: please call United Healthcare and remove yourself from the HMO network if you don't want HMO patients.